Get in Touch

---

Look, we're not gonna say it's "haunted" in the traditional sense - you won't find us on those ghost hunting shows. But the building's got history, and our guests have definitely reported some interesting experiences. We lean into the gothic aesthetic and supernatural themes because that's what we love. Whether you believe in the paranormal or just enjoy the atmosphere, you'll have a memorable stay.

---

Our tours take you through Gastown's darker history - we're talking about the underground tunnels, sites of old tragedies, and buildings with genuine spooky backstories. You'll get a local historian guide who knows their stuff, plus some basic ghost hunting equipment if you're into that. Tours run about 2 hours and we keep groups small so you're not just following a crowd. Bring comfy shoes and an open mind.

---

Absolutely! We host all kinds of events - mystery dinner theatre nights, gothic weddings, corporate retreats with a twist, Halloween parties that'll blow your mind. We've got spaces that can accommodate anywhere from intimate gatherings of 20 to larger groups of 150. Our events team can help with everything from catering to themed decorations. Just reach out and tell us what you're thinking - we love getting creative with this stuff.

---

Don't worry, we're not sacrificing anything over here! The "ancient ritual" treatments are spa services inspired by historical wellness practices - think hot stone therapy, herbal wraps, aromatherapy using traditional blends. We've given them dramatic names because, well, that's our vibe. But underneath the theatrics, you're getting legitimate, professional spa treatments. Our therapists are all certified and we use quality products. It's relaxing, not ritualistic in any weird way.

---

We welcome guests of all ages, but honestly, the whole vibe here skews toward adults who appreciate gothic aesthetics and darker themes. Kids are totally allowed, but the decor and atmosphere might be too intense for younger children. Our midnight dining and cocktail bar is 19+ after 9pm, and some of the paranormal tours have age restrictions. If you're bringing the family, maybe give us a call first so we can talk through whether it's the right fit.

---

We get it - plans change. You can cancel up to 48 hours before your check-in date for a full refund. Cancel within that 48-hour window and we'll charge you for one night. No-shows get charged the full reservation amount. For special events or holiday bookings, we might have different policies, so check your confirmation email or give us a shout. We try to be flexible when we can, especially if you've got a legitimate emergency.